HOME PAGE

 

New User Account Registration

Manage Subscriptions

 

New User Account Registration

New user set-follows a two-part process:

Note: There are separate Create a Horner Account forms for the Americas and Canada, and for European, Middle Eastern, and African countries.

Part 1: Create a Horner Account

Part 2: Link the Horner account to OCS360

 

Create a Horner Account

Create a Horner Account

  • If the user does not have an existing Horner account, perform the following steps to create a Horner account, select a subscription plan, and/or complete the payment.

  • If the user has an existing Horner account, log in as usual. If no OCS360 plan was selected at time of sign up, the existing user may select a subscription plan and complete the payment at this time to begin using the OCS360 platform.

 

  1. From the OCS360 login window, click Create new account to open the Create new account window. The Create new account window will open.

 

 

 

  1. Americas and Canada: Create a New Account Form

    In the Create new account window, enter the required information and then select Sign up!. The Plan window will open.

    • First Name: The first name of the account holder.
    • Last Name: The last name (family/surname) of the account holder.
    • Email:The email used to log into the Horner OCS360 account. It must be an active email capable of receiving emails.
    • Country: The name of the country of the account holder.
    • Address line1: Address of the account holder used for billing purposes.
    • City, State and Zip code: Provide account holders city , state and its Zip code.

 

 

European, Middle Eastern, and African countries: Create a New Account Form

Users from Europe, Middle east or African countries must provide a business entity name and valid VAT ID to complete the sign-up process. Enter the valid VAT ID and validate it using the Validate VAT ID button near the bottom of the form.

  1. In the Create new account window, enter the required information and then select Sign up!. The Plan window will open.

    • First Name: The first name of the account holder.
    • Last Name: The last name (family/surname) of the account holder.
    • Email:The email used to log into the Horner OCS360 account. It must be an active email capable of receiving emails.
    • Country: The name of the country of the account holder.
    • Address line1: Address of the account holder used for billing purposes.
    • City, County, and Postal Code: Provide account holders city , county and the country's postal code (if applicable).
    • Language: Language of the country
    • Business Entity Name: Legal name under which a business is registered, used for formal and legal commitments, and is how the country identifies the business.
    • VAT ID: Unique number that identifies a taxable person (business) or non-taxable legal entity that is registered for VAT

 

 

 

  1. Do the following in the Plan window:

    1. Select the plan that corresponds with the quantity of OCS units that will be managed using OCS360.

    2. User can subscribe to OCS360 plan on monthly billing cycle or yearly. Select a plan cycle and proceed.

    3. Provide the information about “How did you hear about us?”

    4. Select (to check) the I have read and accept the Terms and Conditions check box.

    5. Select Proceed to enter payment details.

 

  1. Complete the payment details. A Thank you for your purchase! window will open. (See the following example)

 

NOTE: New user sign-Up in OCS360 can take advantage of the 90 day free trail by providing credit card details. Subscription amount will be charged once the trial period ends.

 

Subscription Renewal Using Voucher

The user can renew an existing subscription plan using a voucher code generated by HORNER APG. Contact the OCS360 support team to renew a subscription using a voucher

 

Manage Subscriptions

From OCS360 V3.6.1.90, the user is able to manage a subscription within the OCS360 application. Under Manage Subscriptions, the user can cancel a subscription, add payment methods, update billing information, and download the invoices.

 

  1. To navigate to Manage Subscriptions, click the three dots in top right corner of the screen and select the Account option.

 

  1. Navigate to the Billing section and select the Manage Subscription button. This opens the billing application.

 

  1. In the OCS360 Billing application, the current plan details and other information are available.

 

  1. Select the tabs to perform the required actions like canceling the subscription, updating billing information, adding payment method or downloading invoices.

     

  2. Select the arrow icon next to the Name field and select “logout” to log out of the billing application.

  1. In the Subscription section, the user can modify an existing subscription.

  1. Select Modify Subscription to open the available plan page with current subscription details.

 

The user can perform the following changes in a current subscription

  • Change the subscription plan

  • Increase or decrease device quantities

  • Enable or disable addon

 

  1. After the changes are made, preview the changes for the updated subscription and confirm the changes.

  2. In case of payment to change in subscription, you can either select to pay now or update the subscription at the end of billing cycle.

 

  • Selecting “pay now” to charge per the modification in subscription, and the changes in subscription are activated immediately.

  • Selecting “Update the subscription at the end of the billing cycle” to schedule the changes in the subscription for the next billing cycle.

 

  1. In case of due payment in negative, the modified subscription will come into effect in next billing cycle, and the payment will be updated as per the modified subscription.